The Santa Experience

Welcome families,

PLEASE READ ALL OF THE FOLLOWING INFORMATION CAREFULLY, BEFORE BOOKING.

This year has been difficult for all of us and whilst things will have to be carried out a little differently this festive season, we hope that ‘The Santa Experience’ will still bring some of the usual Pyle Garden Centre Christmas Magic into your November & December calendar.

The Santa Experience will be a socially distanced event with all necessary and legal safety measures in place. Each session will last 15 minutes and will include a group greeting from Father Christmas, a family photo opportunity and a wrapped gift per child (suitable for each age group/gender.)

Your event booking will also allow you to take advantage of our Santa’s Lunch deal in The Olive Tree Restaurant where kids eat FREE!* Please note, this is optional, separate and not included as part of the event offering.

The booking price for The Santa Experience will be £39.99 per table. Following current COVID-19 restrictions, there will be a maximum of 6 people allowed per table, with no more than 4 children to make up the total number in the party. Three tables will be available per session to allow enough social distancing in the events room.

The configuration of guest tables will be in line with government guidelines and regulations applicable at the time of booking. Again, please note, that if, due to the setup of households and the possibility of changing government advice, if more or less people are allowed on the table, the table price will remain at £39.99.

The number of children on the booking cannot be amended after the initial booking but adult numbers can be changed without notifying us, at any point leading up to the experience. Please note that the gifts provided to the children will be age and gender appropriate relating to the information on the initial booking.

If you would prefer to share the Santa Experience with friends or family then it is advised that you book all three tables per session. If you’re happy to share your session with other families, you can book just one or two tables out of the three. All tables are safely spaced and sanitised thoroughly between sessions.

Please double check your booking before confirming as the bookings are NON TRANSFERABLE AND NON REFUNDABLE in any circumstances. This includes situations where the individuals or families are needing to self-isolate and cannot attend. Whilst we are sympathetic to these uncertain times, this is the only way we can safely provide a Christmas experience for local families.

PLEASE NOTE: All proceeds of The Santa Experience will be donated to our Steelwork’s Santa’s nominated charity – Alzheimer’s Society Cymru.

 

*The Olive Tree Restaurant Santa’s Lunch offer runs throughout the Santa Experience dates. This deal is redeemable once per family booking for up to 6 people.  Pre booking in the restaurant is not available. This deal is optional and additional and not included as part of the event offering. The voucher entitles you to a FREE kids meal with every adult meal purchased.  You will be given a voucher at The Santa Experience which you can then hand to the restaurant tills to redeem. The tables booked in the event room are not linked to booking tables in the restaurant to redeem this offer.